Are buyers beating you up on price?
Do you find it challenging to deal with their outrageous demands?

Today's new economy has made it even more challenging to negotiate with buyers and customers. Crazy competitive behavior has influenced the marketplace and caused buyers to become more aggressive with their demands. Product quality, customer service and technical support are now basic expectations. That means differentiating yourself from your competition has become more difficult.

This means your sales team needs to change their approach to negotiating. Failure to do so will result in lost sales, and more importantly, lower profits.

This sales training workshop will explore:

• Common negotiating mistakes that cost you money AND profit
• The fear factor-what prevents you from negotiating more effectively with buyers and customers

• Dealing with aggressive customers and buyers
• Not all deals are good ones-recognize when to walk away from a deal
• How to recognize and respond to the most common negotiating ploys
• Differentiating yourself from your competition
• Dealing with sensitive price issues
• Where's the value?
• Three strategies to manage concessions more effectively
• Utilizing your superior (Director, Vice President, etc) to gain leverage in negotiations
• The power of silence-how to use silence to your advantage

This sales training workshop is more than pie-in-the-sky theory. It consists of several real-life negotiating scenarios, giving participants the opportunity to practice their newly acquired skills. Your team will leave with a comprehensive workbook, new insights, and a personalized action plan they can apply right away.

Duration
For optimum results, you should allow two days for this workshop. This gives your team more opportunities to practice applying the concepts from the training program. However, we can also deliver this sales training program as a half- or full-day program.

Contact Kelley today via phone at 905-633-7750 or email to find out how we can create a sales training program that addresses the negotiating challenges your specific business is experiencing.

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